Shipping Policy
At IVY'S Fashion, we strive to deliver your orders in a timely and efficient manner. Please review our shipping policy for details on how we handle shipping and delivery:
1. Order Processing
- Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Order Verification: All orders are subject to verification and approval before shipping. We will contact you if there are any issues with your order.
2. Shipping Rates and Delivery Estimates
- Shipping Rates: We offer free shipping on all orders.
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Delivery Estimates:
- Standard Shipping: 5-8 business days after being shipped.
3. Shipping Locations
- International Shipping: We ship to addresses worldwide.
4. Order Tracking
- Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can track your order through the carrier’s website using the tracking number provided.
5. Shipping Delays
- While we strive to meet our delivery estimates, please note that delivery times may be affected by factors beyond our control, such as weather conditions, carrier delays, or holiday shipping volumes.
- If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
6. Shipping Address Accuracy
- Please ensure that all shipping information is correct. If you enter the wrong address, please contact us immediately at info@shopivys.com. We are not responsible for lost or undelivered packages due to incorrect addresses.
7. Lost or Damaged Packages
- IVY'S Fashion is not responsible for packages lost or damaged in transit. If your package is lost or damaged, please contact the shipping carrier directly with your tracking number.
- If you have any issues or need assistance, please contact us at info@shopivys.com and we will do our best to help resolve the issue.
8. Questions
- If you have any questions or concerns regarding shipping, please contact us at info@shopivys.com.
Thank you for shopping with IVY'S Fashion!